Hosted Solution
Dealing with servers is not your thing? MXroute.com offers a hosted email service that comes with CrossBox included.
Verified PartnerSelf-hosted (On-premises)
Server Requirements
Billing Questions
What type of payment methods do you accept?
Currently we accept:
- PayPal
- Debit/Credit Card
- SWIFT IBAN bank transfer
What are pricing tiers?
When buying larger quantities of a product, discounts are applied based on the quantity
ordered. These discounts are "tiered" so that they increase as the order amount is
raised.
Only server licenses can be discounted with tiers. Discount is not applied to add-ons (like branding/white-label) and services (like professional installation and the priority support).
Only server licenses can be discounted with tiers. Discount is not applied to add-ons (like branding/white-label) and services (like professional installation and the priority support).
What is your refund policy?
We only offer refunds in certain cases. We want to clarify our policy on refunds so that there is no confusion. Please read these terms carefully BEFORE making your purchase with us.
Can I purchase add-ons and more licenses later?
Yes, you can both purchase or cancel any add-on, license or service later on. This
includes:
- Master server license
- Slave server license
- Branding add-on
- Professional Installation
- Priority Support
What is Fair-Use?
We do not put a limit on the number of email accounts and domains you can host with CrossBox on a single server. However, we do reserve the right to suspend any license found to be used in a non-fair manner. For example:
- You can't use a proxy server to present numerous backends as a single server and then use a single server license for it. This kind of server setup requires a special "cloud" license.
- You can't connect a remote IMAP server that is actually a proxy server or a cluster of servers, in order to falsely present numerous backends as a single server. This kind of server setup requires a special "cloud" license.
Do I get the discount when adding a new server later?
Yes, the cart applies the tiered discount automatically, taking into account a number of
active server licenses you currently have.
How many days can an invoice be overdue?
Services and licenses will be suspended on the 7th day of the invoice being overdue and
terminated
after 21 days.