Customer Data Retention Policy
Introduction
This policy outlines how we collect, store, and retain customer data, including payment details, in compliance with industry regulations and data protection laws.
Voluntary Data Submission
All data provided to us by users is submitted voluntarily. By using our services, users agree to share their personal and transactional information as necessary for service operation.
Data We Collect
We collect personal and financial data necessary for transaction processing, including name, email, and billing address.
Credit Card Storage
We do not store or retain customer credit card details. All payment information is securely processed and stored by our third-party payment processor, which is fully PCI-DSS compliant.
Data Retention Period
We retain customer data for the duration required by law, typically up to 5 years for financial records. After this period, data is securely deleted.
Security Measures
We use encryption, secure servers, and industry best practices to protect customer data against unauthorized access.
Third-Party Sharing
Customer data is not shared with third parties except for payment processors, legal authorities, or as required by law.
Customer Rights
Customers have the right to request access, correction, or deletion of their personal data, subject to legal retention requirements.
Policy Changes
We may update this policy periodically. Continued use of our services constitutes acceptance of any changes.