General

Can I get a free trial?

Question I would like a trial crossbox license for 30 days. Answer We once offered 30 day free trials but due to a large number of licenses being used by shady persons for quicky setting up ready to go servers for illegitimate uses, and an increased number of support hours being put in dealing...

Billing Questions

Question 1. I'd like to know if I can purchase priority support later? 2. I also want to ask if I get the discount when adding a new server? 3. What type of payment methods do you support? 4. How many days can the invoice be overdue before the services are suspended? Answer 1. Yes, you ca...

Language Packs

Question 1. I am using your product, and I was wondering if I could be provided with the Greek Translation file to fix it, as at this point there is no sense in the translated context. 2. We’d like to know if the webmail offers different languages as we’ve got clients in France, Germany, a...

How to delete the CrossBox Cloud app account

If you are using CrossBox Cloud app, or any other build of a CrossBox produced app, you can request deletion of your logged in account by navigating to Settings -> Delete     

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