Question 1. If I install Crossbox on vestacp when I create an email on vestacp can I access Crossbox with the email created? 2. Is VestaCP officially supported? Answer 1. Yes, if the IMAP login works for that email address, CrossBox will automatically create the domain, email address and all...

Question We'd like to offer CrossBox just with the more expensive plans. Is it possible to hide CrossBox from webmail options for everyone else?  Is it possible that we can disable some users or an entire reseller on cPanel/WHM to set CrossBox as their Webmail Application when accessing cPanel...

Question Is it possible to deploy CrossBox on GCP? Answer Yes, use the Compute Engine to create a VM with a Linux installed. For the reference, CrossBox works on: RedHat/CentOS/CloudLinux 6+ Ubuntu 12.04+ Debian 7+ Fedora 13+ OpenSUSE 11.3+ ArchLinux Slackware After you SSH into the...

Question 1. Can I install CrossBox on a server that already has PostFix and Dovecot? 2. Can we use CrossBox as a simple Webmail UI? 3. Can we have CrossBox automatically create user accounts upon successful IMAP login? Answer 1. Yes. If you install CrossBox on the server which has IMAP/SM...

Question Can I change the Coturn server to a central Coturn server later? Answer Yes, you'll be able to define an external Coturn server in the server settings section within the admin area. This is useful if you want to offload audio/video call streaming to a separate, dedicated server.

Question Is there an import tool for Roundcube contacts for all mailboxes? So that all contacts are in Crossbox already for users that used roundcube before? Answer Yes, there is a command you can run as root: crossbox extra migrate-roundcube-contacts This feature is currently supported when...

Question I'm looking to set up some mail servers and have been looking at the plethora of options. Crossbox looks fantastic and I'm curious about the standalone version - does crossbox handle installing and configuring the server-side components if we're using standalone? Or do we still have to...

Question While installing a slave, I'm asked to set an admin email/password. The fields do not allow input, and the form will not submit without them. There is a link to generate a password, which seems to fill in the field, though I still cannot edit either. Answer The slave needs to be added...

Question I seem to have repeated an error of the past in which I changed DNS for a server migration before removing the slave from the master, now I seem to be unable to remove it from the master. What can I do? Answer Run the following command on the master server: source /home/crossbox/app/...

Question 1. We are currently using while labeled SpamExpert (Cloud Hosted) Plugin for our email filtering for inbound and outbound email. Does it make any conflict with your product as we have enabled Antispam in your products as well? 2. So in this case, if an email marked as spam in CB, woul...

Question What does the master server do vs. just a normal server? Answer Master server: hosts frontend application (CrossBox client) proxies IMAP/SMTP/POP3 traffic to the correct slave (CrossBox MailProxify) enables one webmail/IMAP/SMTP/POP3 hostname for all users (no matter on what slave...

Question Does CrossBox Cluster support pointing all MX records to the mail.domainname.com address? So for example MX record > crossbox -> cluster slave? Answer No, MX always points to the slave but single IMAP/SMTP/POP3 hostname can be used for all slaves. So if you have domain.com and ...

Question We use an antispam gateway. The mails are transferred from a web hosting server to a different server and send from here, we are forwarding with Smarthost, this is not a problem. right? Answer Not a problem. This is one of the great CrossBox advantages - it does not change your curren...

Question 1. I'd like to know if I can purchase priority support later? 2. I also want to ask if I get the discount when adding a new server? 3. What type of payment methods do you support? 4. How many days can the invoice be overdue before the services are suspended? Answer 1. Yes, you ca...

Question What mail clients are compatible with the Crossbox Cluster configuration? Answer All email clients are supported. CrossBox MailProxify service runs on the master and handles proxying of the mail traffic from master to slave. It fully implements IMAP/POP3/SMTP protocols and the mail ...

Question I would like a trial crossbox license for 30 days. Answer We once offered 30 day free trials but due to a large number of licenses being used by shady persons for quicky setting up ready to go servers for illegitimate uses, and an increased number of support hours being put in dealing...

Question 1. What comes with the branding option? 2. Is branding paid per server? Answer 1.  Branded Web/Android/iOS Apps with your custom app name, logo, and colors. Your resellers and customers can also create their own branded versions if you allow them to do so (only web). 2. No, on...

Question Will the Android and iOS apps update automatically to end-user as you guys update it? Answer We update apps regularly and we have a reliable update system in place to make this a painless process for both service providers and end-users. Updates are pushed to your master and from you...

Question 1. You mention iOS and Android apps. Would these apps be made available on the app store with our name and logo? 2. How would our customers use these apps? Would the email settings apart from the email address and password come preconfigured?  3. Are the app store and play store de...

Question Are there Android/iOS apps without a white-label license? Answer No. You need to build your own apps through the Online Apps Builder. This is because each app is bound to the owner's cluster master server and won't work with anyone else's CrossBox installation.